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Our Mission is to partner with our customers in their businesses, by providing a low-cost nearshore solution that delivers a talented workforce with top quality service and outstanding customer satisfaction.

Inbound Call Center Services include:

• Inbound Customer Support: Provide order status help, handle ordering problems, enrollment, reservations, and more.
• 24/7 or Overflow Call Center: Choose an call center agency to provide 100% of your inbound call center needs or handle calls after hours, overflow or during peak seasons.
• Order Processing: Outsource your catalog orders and literature fulfillment, and leave every caller with a positive impression of your company.
• Marketing Support: Conduct market research, clean up, and qualify marketing lists, generate leads, retain customers, and much more.
• New Customer Acquisition: Hire the right company for Inbound sales, up-selling, appointment setting, and lead qualification to instantly transfer hot leads to sales.
• Technical Support: Hire a 24/7 call center with the experience, training, and knowledge to act as your Tech Support Team.
• Helpdesk: Troubleshoot and solve internal technical issues.
• Bilingual Agents: Serve your customers in Spanish and English from our inbound call centers in Latin America.
• Home-Based Agents: Reduce costs with high-quality, highly motivated home-based agents.
• USA Domestic: High-quality accent neutral English speaking agents.
• Nearshore: Bilingual Spanish and English speaking agents at cost-efficient rates.
• Multilingual: Global language support from locations in Europe, Asia & South Africa or from Cloud Based Agencies.
• Disaster Recovery: Prevent the loss of customers or interruption in service in times of disasters.